Access My Records

You will be able to view your record via the NHS app or Systmonline. If you aren't already set up, please ask Reception to sign you up. 

What will I be able to see?

You will be able to view everything that gets added into your record from the 1st November such as:

• Consultation notes - When you see or speak to a clinician (GP, Nurse, Healthcare Asssistant or a Practice Pharmacist) you will be able to view the full consultation notes. This may help you if you need to clarify what was mentioned, you will be able to log onto your NHS app or Systmonline and be able to view the consultation.
• Test results - if you have any tests done (e.g. bloods, x-ray or ultrasound), you will be able to view the results after a GP has looked at the results and filed them into your notes. This will enable you to see what the results are and if any follow up action is required. This will help us to help you, as you won't need to call reception to find out what the results are.
• Letters - if you have had an external appointment (e.g hospital), when we receive the letter with the outcome of the appointment, you will be able to view this letter once a GP has read it and filed it into your notes

How do I get access?

You don't need to do anything - this feature will automatically be applied from 1st November. Simply log into your NHS app or Systmonline from the 1st November 2022 to view.

Will anyone else be able to view my record?

No. This feature will only be accessible to you via your NHS app or Systmonline login. Your record will not be shared with anyone else.

Why can't I see anything before 1st November 2022?

This new feature goes live for all GP surgeries on the 1st November, you will only be able to see items documentated into your record from the 1st November 2022 onwards. 

Why can't I view anything on my NHS App / Systmonline?

Our IT system detects if there may be sensitive information in your notes so you may be unable to offer you online access. Our concern is that having online access to your notes could cause harm to your physical or mental health or there could be a reference to a third party. For more information, please click here to view the NHS England's patient guidance booklet to online access:

https://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Documents/PatientGuidanceBooklet.pdf

If you can't view your record online and wish to have access, you can apply for access to your notes by reading the following information and completing an application form (which can be collected from reception). 

A GP will then review your notes and decide if you are OK to have online access. It may be necessary for the GP to speak to you or ask to see you face to face as part of this process. Please bear with us and be patient as this process may take some time. As you know, we are under extreme workload pressure at the moment, and are struggling to provide patients with appointments.

Protecting GP records 

OpenSAFELY is run by NHS England and strongly supported by the British Medical Association (BMA) and the Royal College of GPs (RCGP)

Watch this 4-minute video to see how OpenSAFELY protects GP records, while allowing vital research for the NHS and public good.

For more information please click here. 

Data sharing

Your GP practice and the NHS use your information to provide your care. Sometimes, confidential patient information is also used to support research, planning and improvement of NHS services. You have a choice about whether your confidential patient information is used for purposes beyond your individual care.
You can set or change your national data opt-out preference at any time by visiting the 
NHS “Your Data Matters” page: https://www.nhs.uk/your-nhs-data-matters
You can also find more information about opting out here:

https://www.nhs.uk/using-thenhs/about-the-nhs/opt-out-of-sharing-your-health-records/
If you wish to stop your GP practice sharing your data for research and planning before 
it leaves the practice, you can request a Type 1 opt-out directly with the practice. Your 
data will continue to be used for your individual care.