Order a Prescription
Repeat Prescriptions
From the 1st of september 2025 you will no longer be able to order your repeat precriptions through third parties, this means pharmacies and online pharmacies wil no longer be able to request medication on your behalf they all need to be ordered through your GP surgery.
Prescription orders CANNOT be taken over the phone, apart from contraceptive requests. If you call to order your medication, you will be told to come down to order it, or order it online through the NHS App. Patients on long-term medication can order repeat prescriptions in the following ways:
- In person – after clearly marking the items required on your repeat slip it can be left in the box at the reception area or in our post box on the outside of the building.
- By post – send it to us with a stamped addressed envelope if you want us to post it back to you.
- Through the NHS App (If you need help with this, please visit reception on Wednesdays or Fridays between 10 & 1 or 2 & 3 for support.)
- Via systmOnline
What we expect from you
- Please give 48 hours notice of your request.
- It is your responsibility to check your stock of medication and ensure you do not run out and need to request a repeat prescription at the last minute.
- Please ensure you are attending your medication reviews regularly, especially if you are taking multiple repeat medications.
- Do not stockpile drugs at home, please return them to your local pharmacy who can dispose of them
Annual Review
At least once a year, we need to review your medications and reauthorise them. This often involves having blood tests, blood pressure and weight checks, plus others depending on your health needs.
You will then be contacted by a practice nurse, a practice pharmacist or a GP to review your health conditions and your medication to check that your treatments are up to date.
Remembering your tablets
If you are having problems remembering to take your regular medications, you can buy daily or weekly pill boxes which you or someone you trust can fill in advance.
If this is not possible, you can ask your chemist to do this for you, but this process is quite costly to the NHS so is reserved for those people who have no one else to help them with this.
Prescriptions at your chemist
We now send all prescriptions electronically to the chemist of your choice. You can ask your chemist to update your preference or ask the surgery staff to do this for you. You can change your chosen chemist at any time.
NHS prescription costs
Hospital requests for medication
Please note these are normally non-urgent and can take several working days to process, depending on when we receive the information.
If you have a hospital prescription you should exchange this at the hospital pharmacy, as they are not accepted in community pharmacies.
Blacklisted Products
Also, doctors are not allowed to prescribe blacklisted drugs to our patients on the NHS. This includes products such as shampoos, mouth wash, toothpaste, oral drops, eye drops, multivitamins, socks, certain creams for skin, and beauty lotion.
Many items are blacklisted and are not available on prescription in Sheffield. The majority of these items are available to buy over the counter
Non-repeat items (Acute Prescriptions):
Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review with your Doctor prior to the medication being added onto your repeat prescription records. Some medications are recorded as acute as they require to be closely monitored by your Doctor. Examples include very strong pain medication, Anti-depressants and drugs of potential abuse.
Medication we can no longer prescribe:
Due to costs to the NHS, as well as new research into the benefits of certain medications, we can no longer prescribe the following medications, although most of them are available to buy from pharmacies and supermarkets:
- Painkillers for short-term use eg paracetamol & ibuprofen
- Cold and flu remedies
- Muscle rubs
- Vitamin D supplements
- Hay fever medications
- Gluten-free foods (for adults)
- Some shampoos
- Some mouthwashes
- Toothpaste
- Some skin creams
- Socks
We are also instructed to prescribe less expensive substitutes in some cases, for example:
- Calci-D tablets
- Zeroveen or Aproderm creams instead of Aveeno cream
- Moisturing cream instead of bath oils and shower gels
- The same medication with a different name (brand)
- To learn more, click on the link below:
https://www.sheffieldccg.nhs.uk/Your-Health/medicines-you-can-buy-over-the-counter.htm
Nominate (choose) your chemist
All prescriptions are sent electronically to the chemist of your choice. If you do not have a chemist we will allocate one for you. You can ask your chemist to update your preference or ask the surgery staff to do this. You can change your chosen chemist at any time.
